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Student Information Systems Administrator
Job No:
KAP1058
Location:
Melbourne
- 26 days' annual leave, including 1 for your birthday
- Initial contract, with potential for longer term opportunity
- Flexible working each week. Work from your home 3 days, from the office 2 days
Role
Support and maintain student information systems for Kaplan Business School and Pathway Colleges.
Responsibilities
- Support and maintain business systems such as student management systems, CRM and timetabling systems for multiple business units
- Troubleshoot problems and liaise with development & end users for resolution
- Review and validate user requirements
- Provide support & training for business users on new or updated applications
- Create and maintain documents on processes, policies and application configuration
- Engage in change communication to ensure users are aware of things that may impact them
Requirements
- Experience in a role where you've administered systems such as student information systems or CRM platforms
- Experience in documenting requirements, analysing current and future state processes
- Ability to communicate with a broad range of stakeholders, and requirements gathering
- Ability to quickly gain a working knowledge of new concepts and technologies
- Experience in/exposure to SQL, javascript or HTML
Join us at Kaplan & enjoy a great benefits package, our friendly and collaborative team culture, & our support of our peoples’ personal, professional & academic development.
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