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Student Information Systems Administrator

Job No: KAP1058
Location: Melbourne

  • 26 days' annual leave, including 1 for your birthday
  • Initial contract, with potential for longer term opportunity
  • Flexible working each week.  Work from your home 3 days, from the office 2 days

Role

Support and maintain student information systems for Kaplan Business School and Pathway Colleges.

Responsibilities

  • Support and maintain business systems such as student management systems, CRM and timetabling systems for multiple business units
  • Troubleshoot problems and liaise with development & end users for resolution
  • Review and validate user requirements
  • Provide support & training for business users on new or updated applications
  • Create and maintain documents on processes, policies and application configuration
  • Engage in change communication to ensure users are aware of things that may impact them

Requirements

  • Experience in a role where you've administered systems such as student information systems or CRM platforms
  • Experience in documenting requirements, analysing current and future state processes
  • Ability to communicate with a broad range of stakeholders, and requirements gathering
  • Ability to quickly gain a working knowledge of new concepts and technologies
  • Experience in/exposure to SQL, javascript or HTML

Join us at Kaplan & enjoy a great benefits package, our friendly and collaborative team culture, & our support of our peoples’ personal, professional & academic development.

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