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LMS Support Officer
Job No:
KAP1007
Location:
Melbourne
- 12 month contract
- Friendly and collaborative team, good training and support
- Work from home while campus is closed to non-student facing staff
Role
Contribute to the day-to-day operations activities required to run Kaplan Business School’s (KBS’s) learning management system (LMS). KBS uses Moodle as its LMS.
Responsibilities
- Report to the Content and Learning Systems Manager, and work in a team of 4
- Create, update and maintain subject builds
- Resolve issues logged through the Content and LMS inboxes
- Provide troubleshooting assistance to all types of users
- Work with associated plugins and platforms including TurnItIn and OpenAthens
- Build and configure core Moodle components like gradebook, forums and blocks
Requirements
- Degree level qualification
- Experience working in a higher education environment
- Experience working with CSV and PDF files and converting them between different formats
- Proven experience with process planning and producing accurate documentation
Desirable
- Experience working with Moodle and plugins such as Turnitin
- Ability to use the Adobe Suite of products to create/edit multimedia resources
- Working knowledge of JIRA
- Experience developing resources in Articulate Storyline and RISE
Kaplan Business School
Kaplan is one of the World’s leading providers of lifelong education. In Australia we’ve 6 businesses, which employ around 1000 people in a range of professional & academic roles.
KBS specialises in providing higher education courses predominately to international students. We have campuses in Brisbane, Sydney, Melbourne, Adelaide and Perth.
Join us at Kaplan & enjoy a great benefits package, our friendly and inclusive culture, & our support of your personal, professional & academic development.
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