Senior Digital Business Analyst
Job No:
KAP1125
Location:
Sydney
- Permanent position
- Software product development - Agile
- Client-centric role with opportunity to influence
- Inject experience, energy, and passion
Role
The Digital Business Analyst works within the Kaplan Professional Continuing Education business unit to define and develop new features and enhancements to the OnTrack eLearning platform. Collaborate with the Product Owner, business SME’s and technical team to realise the product roadmap vision, deliver business outcomes and a fantastic user experience.
Responsibilities
- Ensure that solutions align with the vision, mission, strategy, business objectives, plus the needs of Kaplan Professional’s clients and OTv2 users
- Develop and groom the product backlog with the Product Owner
- Develop high quality sprint ready User Stories
- Identify, analyse, capture, and clearly define Agile requirements ensuring no gaps or inconsistencies
- Develop supporting analysis collateral such scope matrices, personas, empathy maps, user journey maps, use cases, sequence diagrams, test cases and scripts
- Define the relationship between epics, features and user stories to satisfy overall business goals being mindful of key dependencies and constraints
- Recognise and propose viable solutions or controls including identifying & analysing options to assess feasibility and operational impact
- Assist in the creation, and management of, the living Product Roadmap for the life of the product/platform as user requirements/needs as well as business strategies pivot or change
- Complete release testing as required (UAT, Regression, PIV) and collaborate with the test lead and development team to explain requirements and resolve issues.
- Act as the key liaison and subject matter expert between business stakeholders/users, Technology stakeholders and functional team members
- Stimulate and engage team promoting innovation and creativity to help achieve performance objectives
- Thought leadership in cross-functional team workshops and brainstorming, plus where possible coach, and mentor to maximise others’ professional growth
- Act as the Product Evangelist maintaining a keen focus on amazing customer experiences and business outcomes
- Encourage teamwork, collaboration, initiative, and celebration of results, through leadership, to help foster a high performing, results driven culture
Requirements
- Minimum 5 years of Agile business analysis experience working in business, digital product and platform development, as well as within bespoke software development environments (essential)
- Previous experience in a software development or product role (essential)
- Commitment to the OTv2 development journey long-term
- Experience working in cross-functional development and delivery teams
- Demonstrated experience working with Waterfall, Agile and Hybrid delivery methodologies (essential)
- Knowledge of/experience with Release Management and DevOps practices
- Able to partner effectively with various stakeholders and personalities
- Experience working on large projects as well as handling day-to-day operational requests from the Business
- Ability to successfully manage multiple tasks and prioritise workload
- Robust verbal and written communication skills
- Expert in Jira and Confluence (essential)
- Advanced skills in Excel, PowerPoint, Visio, SharePoint, OneDrive, MS Office suite, MS 365, Zoom
- IIBA®-AAC, CCBA®, PMI-PBA®, CBAP®, CAB, AAC, AgileBA®, CSPO, PSPO, Scrum, Agile Certifications, or relevant industry qualifications (highly desirable)
- Tangible Product Owner capabilities and experience (highly desirable)
Kaplan Professional
Kaplan Professional is Australia’s major provider of financial planning, real estate, mortgage broking, insurance & leadership online higher education, vocational education and corporate courses and programs.
Kaplan is one of the World’s leading providers of lifelong education. In Australia, we’ve 6 businesses, which employ around 1000 people in a range of professional & academic roles.
Join us at Kaplan & enjoy a great benefits package, our friendly work culture, & our support of our peoples’ personal, professional & academic development.
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