Manager, Compliance & Quality Assurance
Job No:
KAP1226
Location:
Melbourne, Sydney, Brisbane, or Adelaide
- 26 days’ annual leave, including one for your birthday
- Be part of an industry leading supportive and positive work culture
- 9-month Fixed Term Contract located in Melbourne, Sydney, Brisbane, or Adelaide
Role
The Manager, Quality Assurance and Compliance is responsible for managing projects and business activities that support adherence to the requirements set by Higher Education regulators and other relevant professional accrediting bodies. This includes managing the achievement and maintenance of course accreditations, managing the review and implementation of School policies, procedures and systems and achieving continuous improvement through initiatives whilst ensuring compliance and assurance knowledge is embedded throughout the Schools.
Responsibilities
- Understanding and implementing Kaplan Australia’s frameworks and the aligned processes within the Schools to measure, monitor and ensure adherence to all relevant regulatory requirements , in particular, TEQSA, and other legislative requirements, such as the ESOS Act, the National Code, and the Higher Education Threshold Standards.
- Implementing broader compliance initiatives within the Schools including a regular continuous improvement cycle, course and subject reviews, and operational procedures and processes
- Project managing course review and (re)accreditation applications, in preparation for submission to regulatory bodies for approval
- Monitoring business practices and ensuring risks to quality and/or compliance are flagged, solutions for corrective actions and improvements are implemented within the Schools
- Ensuring the Schools maintain appropriate systems and procedures for recording evidence of practice to satisfy regulatory requirements, including leading process development working groups, developing and maintaining process documentation and conducting regular staff training
- Communicating decisions made by the Academic Board and its standing committees, such as course and subject changes and policy updates, to wider School staff, and maintaining the accuracy and storage of related documentation
Requirements
- Tertiary qualifications in related discipline such as business, management or education (essential)
- Previous experience working in the International Education sector, with an understanding of the ESOS Act and the National Code (essential)
- Experience with higher education accreditation standards and regulation
- Ability to interact and influence at various levels within a complex organisation and to work collaboratively across functions, levels and departments toward shared objectives
- Excellent verbal and written communication skills
- Excellent attention to detail
- Excellent analytical and research skills
- Previous experience working with the requirements of higher education regulatory agencies and quality assurance programs/processes (desirable)
- Experience and/or qualifications in project management tools and methodologies (desirable)
About Us
Kaplan Australia is one of the world’s leading providers of lifelong education, helping over one million students around the globe achieve their educational and career goals each year. While we provide a broad array of educational offerings through our programs, our commitment to providing unrivalled quality and great learning outcomes is consistent in each of our businesses.
Our passion is helping students reach their goals through quality education. Joining our team, you will thrive in a rewarding work environment that is customer-focused, dynamic, and innovative in spirit.
All new employees of a Kaplan Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence of Vaccination by uploading your Digital Vaccination Certificate to Workday (our HR information system). You will be provided with relevant information during the recruitment process.
#LI-DF1