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Admissions Support

Job No: KAP1416
Location: Sydney, Melbourne, Brisbane or Adelaide

  • 26 days’ annual leave, including one for your birthday
  • Be part of an industry leading supportive and positive work culture
  • Permanent full-time position located in Sydney, Melbourne, Brisbane or Adelaide 

Role

The purpose of the Admissions Support role is to provide administrative assistance to ensure the accurate and timely processing of student applications and other documents relating to student admissions and enrolments. To be successful in this role you will have excellent customer service skills and be highly personable, with exceptional organisation and communication skills.

 Responsibilities:

  • Coordinate the workflow in the admissions inbox and allocate applications to the appropriate region
  • Respond professionally, accurately and in a timely manner to enquiries regarding programs and admission requirements
  • Process enrolment changes on both the student database and PRISMS as applicable
  • Audit of paperwork to ensure compliance with school policies
  • Maintain a high level of product knowledge relating to all aspects of student education and training
  • Provide advice and information to applicants, agents, academic and general staff of the school, and external agencies, about programs, admissions requirements, and procedures in compliance with School policies and procedures

Requirements:

  • 1-2 years’ administration experience, preferably in international education
  • Excellent oral and written communication skills
  • Excellent organisational, planning, and interpersonal skills with high attention to detail
  • Competency with Microsoft Office Suite
  • High-level critical thinking skills
  • Experience with student databases (desirable)
  • Knowledge of the ESOS Act and National Code (desirable)
  • Knowledge of Australian and foreign qualifications framework (desirable)

 

About Us

Kaplan Australia is one of the world's leading providers of lifelong education, helping over one million students around the globe achieve their educational and career goals each year. While we provide a broad array of educational offerings through our programs, our commitment to providing unrivalled quality and great learning outcomes is consistent in each of our businesses

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