Business Analyst
Job No:
KAP1446
Location:
Adelaide, Brisbane, Melbourne, Perth or Sydney
- 26 days’ annual leave, including one for your birthday
- Be part of an industry leading supportive and positive work culture
- Permanent full-time position located in Adelaide, Brisbane, Melbourne, Perth or Sydney
- Work flexibly, from the office and home each week
- Mid-January 2023 start
Role
We are looking for a committed Business Analyst with a natural analytical and critical way of thinking with a diverse and solid background. We want someone who will identify, review and document Business information to improve business processes and systems, while working collaboratively with a variety of Stakeholders and Technical Design, Development and Delivery resources to align solutions with business requirements, strategies, and plans.
To succeed in this role, you will have the ability to ask the right questions at the right time, and correctly understand the information received. You are someone that can explain difficult concepts to non-technical users and have experience working in different business environments with multiple parallel running initiatives. You are keen to be part of maturing business capabilities and relish playing a part in a rapidly changing business environment.
Responsibilities:
- Identify and clearly articulate the problem(s) or opportunity(ies) to be solved by a business initiative/project
- Drive out business requirements documentation or Agile user stories, dependent on the appropriate methodology identified for each initiative assigned
- Elicit, analyse, clearly define, verify, validate, and prioritise business, regulatory, compliance, process, functional plus non-functional requirements
- Translate conceptual requirements in a clear manner that is comprehendible to business stakeholders, leads, technical designers, developers, and operational teams
- Manage and track the status of requirements throughout the project lifecycle, enforcing and redefining them as necessary, ensuring traceability to design and functionality
- Seek feedback and approval on requirements; incorporate feedback into documentation so that all information has been uncovered
- Produce project analysis documentation, cost benefit analyses, As-Is and To-Be process state documentation, feasibility studies, gap analyses, scope matrixes, use cases/scenarios, user personas, empathy maps, sequence diagrams and UAT plans
- Analyse historical and relevant industry data to drive out user growth forecasts and patterns for use of a solution; clearly communicate this data to IT technical solution design and analysis SMEs and stakeholders
Requirements:
- Minimum 4 years of diverse, and proven, business analysis experience working in business, digital, product development, web, education and/or technical environments (essential)
- Proven experience working in collaboration with Technology teams with a clear understanding of the roles and responsibilities of business and technology resources when delivering solutions in a cross-functional environment (essential)
- Successful track record working in organisations of varying maturity levels across technology and business-related projects
- Experience with business process mapping and re-engineering
- Experience working in formal project team structures
- Outstanding written and verbal communication, plus workshop facilitation skills
- Outstanding documentation skills particularly pertaining to analysis, UAT and acceptance and requirements
- Able to work in sometimes ambiguous environments
- Demonstrated experience working with Waterfall, Agile and Hybrid delivery methodologies, and practices
- CCBA®, PMI-PBA®, CBAP®, Scrum, Agile Certifications, or relevant industry qualifications (highly desirable)
- Diverse experience across multiple domains and industries (desirable)
About Us
Kaplan Australia is one of the world's leading providers of lifelong education, helping over one million students around the globe achieve their educational and career goals each year. While we provide a broad array of educational offerings through our programs, our commitment to providing unrivalled quality and great learning outcomes is consistent in each of our businesses
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