Admissions Support
Job No:
KAP1508
Location:
Sydney, Melbourne, Brisbane or Adelaide
- We are expanding! Be part of an industry leading supportive and positive work culture
- 3 permanent full-time (hybrid) position located in Sydney, Melbourne, Brisbane or Adelaide
- 26 days’ annual leave, including one for your birthday
We are growing our Admissions team at Kaplan Business School as we undergo a period of exciting expansion. To support this growth, we are looking to fill 3 newly created permanent full-time Admissions Support positions (this is in addition to 10 new Admission Officer positions). It is an exciting time to join our team and see Kaplan Business School go from strength to strength!
Role
In the position of Admissions Support role is to provide administrative assistance to ensure the accurate and timely processing of student applications and other documents relating to student admissions and enrolments. To be successful in this role you will have excellent customer service skills and be highly personable, with exceptional organisation and communication skills.
Responsibilities:
- Coordinate the workflow in the admissions inbox and allocate applications to the appropriate region
- Respond professionally, accurately and in a timely manner to enquiries regarding programs and admission requirements
- Process enrolment changes on both the student database and PRISMS as applicable
- Audit of paperwork to ensure compliance with school policies
- Maintain a high level of product knowledge relating to all aspects of student education and training
- Provide advice and information to applicants, agents, academic and general staff of the school, and external agencies, about programs, admissions requirements, and procedures in compliance with school policies and procedures
Requirements:
- 1-2 years’ administration experience, preferably in international education
- Excellent oral and written communication skills
- Excellent organisational, planning, and interpersonal skills with high attention to detail
- Competency with Microsoft Office Suite
- High-level critical thinking skills
- Experience with student databases (desirable)
- Knowledge of the ESOS Act and National Code (desirable)
- Knowledge of Australian and foreign qualifications framework (desirable)
Kaplan Business School
At Kaplan Business School, we are one of only nine self-accrediting institutes of higher education. We are recognised in Australia and globally as exemplars of international education, quality teaching, student support, employability and academic integrity.
We deliver undergraduate and postgraduate courses in business, accounting, IT, marketing, management, tourism, entrepreneurship, health services, digital management, analytics, project management and leadership. Our flagship MBA program is Australia’s second largest in terms of student enrolments and among the most highly regarded.
Don’t delay in submitting your application!
Applications will be reviewed continuously, and the job will close when all vacancies are filled. If you are also interested to apply for the Admissions Officer role, please refer here Admissions Officer | Careers at Kaplan Australia (applynow.net.au) for the details.
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