KBS Student Ambassador (TAP)

• Exciting and engaging casual position available for current Kaplan Business School student!  
• Hiring at KBS campuses: Sydney, Melbourne, Brisbane 
• Share KBS experience and engage with prospective KBS students

Role

As a KBS Student Ambassador (TAP), you will share your experiences at Kaplan Business School (KBS) and inspire prospective students to choose KBS for their studies. This role provides an excellent opportunity to engage with potential students and collaborate with various teams across KBS, including the Conversion, Student Recruitment, Student Experience, and Admissions teams. 

Responsibilities

• Chatting via The Ambassador Platform (TAP) to prospective students that are engaged in the recruitment pipeline
• Conducting phone calls to future students when necessary
• Document and manage telephone and chat interactions, ensuring that status updates are inputted into the appropriate systems
• Make referrals to other points of contact within KBS as required
• Execute necessary follow-up actions and collaborate closely with the conversion, student recruitment and admissions teams to ensure a positive experience for all prospective students
• Assist with KBS promotion activities, e.g., facilitate webinars with prospective students, social media/TAP content creation, and event support

Requirements

• Current KBS student
• Knowledge and experience of student life at KBS
• Outgoing and professional communication manner
• Strong verbal communication skills
• Attention to detail
• Proficient in a language other than English
• Knowledge of Microsoft Office applications
• Experience in customer service
• Student Ambassador or other volunteering experience at KBS (desirable)

Kaplan Business School 

At Kaplan Business School, we are one of only ten self-accrediting institutes of higher education. We are recognised in Australia and globally as exemplars of international education, quality teaching, student support, employability, and academic integrity.

We deliver undergraduate and postgraduate business, accounting, IT, marketing, management, tourism, entrepreneurship, health services, digital management, analytics, project management and leadership courses. Our flagship MBA program is Australia’s second largest in terms of student enrolment and is among the most highly regarded.

We have a friendly and flexible leadership team who cultivate a culture of innovative methods of teaching and learning across five Australian campuses as well as online.

Please note that this role is exclusively available for current Kaplan Business School students. Upon completion of their studies, the role will no longer be available. 

Applications close on 30 January 2025.