KBS Student Ambassador (TAP)

• Hiring in KBS campuses: Adelaide, Perth, Brisbane or GC and Melbourne 
• Share KBS experience and engage with prospective KBS students

Role

Undertake targeted outbound activities that focus on conversion outcomes with specific cohorts of prospective students who are engaged in the recruitment pipeline for KBS. You will serve as a Student Ambassador for KBS, where you will share KBS experiences and motivate prospective students to choose KBS for their studies.

Responsibilities

• Chatting via The Ambassador Platform (TAP) to prospective students that are engaged in the recruitment pipeline.
• Conducting phone calls to future students when necessary.
• Document and manage telephone and chat interactions, ensuring that status updates are inputted into the appropriate systems.
• Make referrals to other points of contact within KBS as required.
• Execute necessary follow-up actions and collaborate closely with the conversion, student recruitment and admissions teams to ensure a positive experience for all prospective students.
• Assist with KBS promotion activities, e.g., facilitate webinars with prospective students, social media/TAP content creation, and event support.

Requirements

• Current KBS student
• Knowledge and experience of student life at KBS
• Outgoing and professional communication manner
• Strong verbal communication skills
• Attention to detail
• Proficient in a language other than English
• Knowledge of Microsoft Office applications
• Experience in customer service
• Student Ambassador or other volunteering experience at KBS (desirable)

Kaplan Business School

At Kaplan Business School, we are one of only nine self-accrediting institutes of higher education. We are recognised in Australia and globally as exemplars of international education, quality teaching, student support, employability and academic integrity. As such, Kaplan Business School is a winner of the Business School of the Year award at the prestigious global awards The PIEoneer Awards 2023.  
We deliver undergraduate and postgraduate courses in business, accounting, IT, marketing, management, tourism, entrepreneurship, health services, digital management, analytics, project management and leadership. Our flagship MBA program is Australia’s second largest in terms of student enrolments and among the most highly regarded.
We have a friendly and flexible leadership team who cultivate a culture of innovative methods of teaching and learning across five Australian campuses as well as online.

Please note that this role is exclusively available for current students. Upon completion of their studies, the role will no longer be available

Applications close on 17th May 2024.