Product & Project Manager

• 26 days' of Annual Leave - including 1 for your birthday, and 2 days' of Wellbeing Leave
• We value a positive and supportive work environment
• Permanent full-time position based in Sydney, Melbourne, Brisbane, Adelaide or Perth 

Role

Are you ready to shape the future of digital learning experiences?

The Product & Project Manager at Kaplan Professional plays a pivotal role in delivering high-impact business and technology initiatives that improve learner experience, streamline operations, and deliver exceptional value to our clients.

This is a hands on, delivery focused role that sits at the intersection of product thinking, project leadership and stakeholder engagement. You will lead the planning, execution, and delivery of cross-functional projects across digital platforms, enterprise systems, and major business transformation programs. Drawing on customer-centred design, strong delivery discipline, and effective stakeholder engagement, you’ll deliver solutions that create tangible outcomes in a fast-evolving education environment.

This is an exciting opportunity for someone who thrives in both structured and agile settings, enjoys solving complex problems, and is energised by leading digital-first projects that put learners and clients at the centre. If you are passionate about driving innovation and seeing your work create tangible outcomes, we want to hear from you.

Responsibilities

• Lead end-to-end delivery of platform, product, and operational projects using Agile, Hybrid, or Waterfall methodologies.
• Shape product direction by collaborating with SMEs and business leaders to define scope, requirements, business cases, and delivery roadmaps.
• Oversee full project lifecycles, including planning, execution, change management, readiness, and closure while ensuring alignment with PMO governance standards.
• Coordinate cross-functional teams, including Business Analysts, Data Analysts, vendors, and internal stakeholders, to deliver high-quality project outcomes.
• Facilitate key project ceremonies such as working groups, sprint planning, steering committees, and stakeholder briefings.
• Ensure operational and change readiness, including communications, training coordination, go-live preparation, and smooth BAU handover.
• Manage project budgets, vendor engagements, and financial tracking in collaboration with Procurement, Legal, and Finance.
• Maintain strong risk and reporting practices, including RAID management, issue escalation, benefits tracking, and senior leader reporting.

Requirements

• Relevant project management certification (e.g., PMP®, PRINCE2®, PMI-ACP®, Agile/Scrum) – essential.
• 5+ years’ experience leading business or technology projects, ideally in digital learning, education, or a B2B professional services environment.
• Proven success delivering digital platform or system projects, such as LMS, CRM (e.g., Salesforce), integrated systems, or enterprise tools.
• Strong stakeholder engagement and communication skills, with the ability to influence, negotiate, and translate technical concepts for non-technical audiences.
• High-level planning and delivery capability, with experience managing parallel projects, timelines, budgets, and teams.
• Proficiency with project and collaboration tools, such as Jira, Confluence, MS Project, Asana, or SharePoint.
• Product-minded approach, with the ability to balance user needs, technical feasibility, business value, and learner/client outcomes.
• Adaptable and outcomes-focused, demonstrating strong problem-solving abilities, attention to detail, and a commitment to continuous improvement.

Applications close 25th January 2026

Kaplan Professional 

Kaplan Professional is Australia’s major provider of financial planning, applied finance, real estate, mortgage broking, insurance & leadership online higher education, vocational education and corporate courses and programs. Our Sydney office, by Wynyard station, comprises around 150 people who work in a range of professional and academic roles. We also have staff in other locations around Australia, both in office environments and working remotely. 

Background-Check Notice & Declaration

Kaplan and many of its major clients operate in highly regulated environments. This requires us to be proactive and diligent in relation to personnel background checks and to undertake thorough vetting of candidates for roles of this nature. To enable Kaplan to assess a candidate’s suitability for this role, each candidate will be required to answer pre-screening questions, and, if you receive a conditional offer of employment, you will be required to undertake the relevant background checks (unless Kaplan determines otherwise). These checks may include one or more of the following: verification of identity, working rights, criminal history, qualifications, and working with children clearance. If you are shortlisted, Kaplan will advise you which checks are required for this role and explain how you will undertake the checks. Kaplan is committed to handling your personal information appropriately. Please see the Privacy Policy at Kaplan.edu.au for information about how Kaplan may handle your personal information in connection with this application process. 

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